Privacidad | atelierferrerchannel

We receive, collect and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; log in; Email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, suggestions, product reviews, recommendations and personal profile.

How do we collect information?

When you make a transaction on our website, as part of the process, we collect personal information that you provide us, such as your name, address and email address. Your personal information will be used only for the specific reasons stated above.

Why do we collect such personal information?

We collect such personal and non-personal information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer and technical support;
To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages;
To create aggregate statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with applicable laws and regulations.

How do we store, use, share and disclose the personal information of visitors to our website?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases, and general Wix.com applications. they store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. The PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with visitors to our website?

We may contact you to notify you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or money owed, to solicit your opinions through surveys or questionnaires, to send updates about our company, or as necessary to contact you. to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may communicate with you by email, telephone, text messages and postal mail.

How can you withdraw your consent to the collection of personal information?

If you do not want us to process your data, contact us at info@ferrerchannel.com or send us an email to: ATELIER FERRER CHANNEL, c/La Selva, nº5, 08328 Alella (Barcelona).

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you wish to: access, correct, correct or delete any personal information we have about you, you are invited to contact us at info@ferrerchannel.com or send us an email to: ATELIER FERRER CHANNEL, c/La Selva, nº5, 08328 Alella (Barcelona) .

COOKIES POLICY

1. What are cookies.

A cookie is a small piece of information sent by a website and stored in the user's browser, so that the website can consult the previous activity of the user whose main functions:

Keep track of users: when a user enters their username and password, a cookie is stored so that they do not have to be entering them for each server page. However, a cookie does not identify a person, but rather a combination of computer-browser-user.

Get information about the user's browsing habits, and attempts to spyware (spyware), by advertising agencies and others. This can cause privacy issues and is one of the reasons why cookies have their detractors.

2. What type of cookies we use.

We use cookies to facilitate the operation of our website. If you continue browsing our website, you are accepting the use of cookies. You can delete the cookies stored on your computer, but in this way you may be limiting access to our website.

Conformity Cookies.

We use this cookie to count how many times the pop-up has appeared. Once you've viewed them a few times (or if you click the "yes please" or "no thanks" below), the pop-up will no longer be displayed (unless you've removed cookies in accordance with your device)

We use cookies to remember your login details and preferences (for example, if you opt out of receiving marketing communications from us).

Functional cookies.

These cookies known as session identifiers are used to enable the core functionality of the site. They do not contain any personal information.

Google Analytics universal cookies.

We use a Google tool called "Universal Google Analytics" that tells us about how users are using https://ferrerchannel.com/ This tool uses cookies to detect and let us know that someone has been to the site before, so that we know how often people return to our website, how long they use it and where on the page they usually go. We use this information to try to find out how people use our website so that we can improve it.

3- Acceptance of the Cookies Policy.

ATELIER FERRER CHANNEL assumes that you accept the use of cookies when browsing its website.

ATELIER FERRER CHANNEL reserves the right to modify its service policy regarding cookies in accordance with the law and regulations. If the cookie policy is substantially modified, users will be informed through the web. If you still have any questions related to the use of cookies on our website, please contact us at: info@ferrerchannel.com